SMS Terms

Who is texting you

Revvive is a service operated by Nodalli Technologies. Automotive dealerships use Revvive to follow up with people who previously contacted them about a vehicle. When you receive a text through Revvive, it is sent on behalf of a specific dealership, and that dealership is named in the message. You are not being contacted by Nodalli about Nodalli.

Why you are receiving messages

You are receiving messages because you previously contacted the dealership named in the message about buying or servicing a vehicle, or because you have an existing business relationship with them. Messages relate to that enquiry: vehicle availability, arranging a visit or test drive, or answering a question you asked.

How to stop receiving messages

Reply STOP to any message and you will be unsubscribed immediately. You can also reply with any of: STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, or REVOKE.

You do not have to use a keyword. Telling us in your own words that you want the messages to stop also works, for example "please stop texting me" or "take me off your list".

After you opt out we stop sending, cancel anything already scheduled for you, and record the request against your number so it is not undone by a later campaign. If you opt out and later change your mind, reply START to resume.

Getting help

Reply HELP to any message to get the dealership's name and opt-out instructions. You can also email info@nodalli.com.

Message frequency

Message frequency varies and depends on whether you reply. A typical follow-up sequence is up to four messages spread over roughly two and a half weeks, and it stops as soon as you reply. If you are having a conversation with us, you will receive messages as part of that conversation. We do not send more than five messages in any 30-day period without you replying.

When we send

Messages are sent during the dealership's messaging hours in their local time zone. We do not send overnight.

Cost

Message and data rates may apply, depending on your mobile plan and carrier. Revvive and the dealership do not charge you for these messages. Carriers are not liable for delayed or undelivered messages.

Automated messages and what we will not do

Some replies you receive are generated automatically. A member of the dealership's team can join the conversation at any time, and will do so when your question needs a person.

Messages sent through Revvive will not quote you a vehicle price, a monthly payment, a discount, a trade-in value, a finance rate, or a credit approval. Questions about numbers are handed to a person at the dealership. This reflects Ontario motor vehicle dealer advertising rules.

Supported carriers

Messages are supported on major Canadian carriers, including Rogers, Bell, and Telus, and their affiliated brands.

Your information

Your phone number and the content of your conversation are used to respond to you and are shared with the dealership you contacted. We do not sell your information and we do not share your mobile number with third parties for their own marketing. See our privacy policy for detail.